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FAQ
FAQS

Frequently Asked Questions

There are some frequently asked questions about Kingfit Cooling & Heating products, technical aspects and services. If you have any other questions, please feel free to contact us via email tracy@kingfit.com.

I have never heard of Kingfit before. Are you a new brand?
Kingfit was established in Wenzhou, Zhejiang, China in 1998. After more than 20 years of development and growth, we are now based in the beautiful Lishui, Zhejiang, and continue to expand to the three major markets of industry, commerce and agriculture, providing global customers with a large number of intelligent and energy-saving agricultural climates Solutions, temperature solutions and air conditioning systems for various industries.

At present, our team consists of hundreds of passionate professionals, and we invest a lot of money in research and development every year to develop new products to meet the ever-changing needs of customers in different industries.

FAW Group, Midea, Supor, CHNT, etc. are all our partners.

Where is the Kingfit factory located?
Our factory is located in Lishui, Zhejiang, China, and we have agents in Thailand, Australia, Algeria, the Netherlands, Bangladesh and other countries. Our products are also exported to the United States, France, Mexico, Russia, Malaysia and other 65 countries.

Do you have an agent or service team in our country?
We have agents in Australia, Thailand, Turkey, Sweden, Nepal and Algeria. If you are from these countries, you can contact our agents, they will help you arrange transportation, customs clearance, installation and service for you.

Or you can contact us directly, we will provide a 24/7 online service. Our email is tracy@kingfit.cc.

Can Kingfit provide OEM and ODM service?
Yes, both we can.

We are very honored to be your OEM, and we have a first-class production team in China that can serve you. We also attach great importance to the spirit of contract, and you can rest assured to cooperate with us.

We are the supplier of many Chinese and overseas brands, and we are also very professional in this regard. We must be an ODM  worthy of your confidence, and we can customize your chillers according to your needs.

How can we install the machines at the site? Will you arrange engineers for overseas service?
We will send the installation drawing and the manual to you. Then we will provide a technical guide online after the machine arrives at site.

We are so sorry that we can not arrange engineers for oversea markets by now, but don’t worry we will always be online to support your local engineer team.

What is the warranty of your machine and after-sales service details?
All our machines are warranted for one year after shipment. If it is a quality problem, we will provide the damaged parts for free within one year, but the shipping cost is borne by the customer. After the one-year warranty period, the customer will need to pay all related costs.

What are the terms of payment?
By T/T, LC etc.

Can Kingfit offer custom service?
Yes, INCOTERMS can be EXW, FOB, CFR, CIF, DDU etc.
If we have a technical problem, how should we act?
Don’t worry, we will be online 24 hours a day to solve your technical problems as quickly as possible. If necessary, we can also arrange remote control to help you solve the problem.

What's the benefits of using a Kingfit chiller in plastic processing?
The Kingfit Chiller is a stable and durable plastic chiller that is energy efficient. It features intelligent control that allows you to set the desired temperature for the most efficient production.

What's the range of outlet temperature?
-30°C to 120°C

How often do I need to clean the heat exchanger?
3 months to 6 months, depending on the quality of water.

 

Which programmable controller on a Kingfit chiller?
Siemens PLC.
What kind of gas does your machine use?

We use gas R22,R410A,R407C and R134A.
R22, a common form of a refrigerant used for cooling air in an air conditioning system.
R410A consists of two different gasses, and it has a constant boiling point. Because of that, refilling a pressure vessel with R410A should be relatively easy and without any leakage. and it’s more environment friendly than that of R22.
R407C is a kind of the environmental protection refrigerant that does not destroy the ozone layer.
R134a is being used as a replacement for R-12 CFC refrigerant in the area of centrifugal, rotary screw, scroll and reciprocating compressors. It is safe for normal handling as it is non-toxic, non-flammable and non-corrosive.

What kind of information should I send for an offer?
To get the latest offer and information on our grain chiller kindly send us the following:

  • Email Address
  • Location of the company
  • Queries

 





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